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Video Tutorials

MoveAide Tutorial 01: Setting up your account profile

A quick video guide on how to set up your MoveAide account. Setting up takes no more than 10 minutes after which you are ready to start collecting customer feedback online!

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    MoveAide Tutorial 02: Activating feedback score alerts

    A quick instructional video on how to activate email alerts for pre-defined scores.

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    MoveAide Tutorial 03: Adding a Twitter tag

    A quick video guide on how to add a Twitter tag so that tweets of your reviews will include your Twitter tag.

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    MoveAide Tutorial 04: Configuring email settings

    A quick video guide on how to add email addresses to the various email alerts.

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    MoveAide Tutorial 05: Defining service teams

    A quick instructional video on how to add names of your sales, moving crews and move coordinators to track their individual performances.

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    MoveAide Tutorial 06: Importing your list of corporate accounts

    A quick instructional video on how to import your list of corporate accounts from Excel so that you can track customer feedback scores by corporate account.

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    MoveAide Tutorial 07: Adding a corporate account

    A quick video guide on how to add a corporate account so that you can track customer feedback scores by corporate account.

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    MoveAide Tutorial 08: Editing a corporate account name

    A quick instructional video on how to edit an existing corporate account name.

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    MoveAide Tutorial 09: Sending feedback invites

    A quick video tutorial on how to send feedback invite emails to your customers.

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    MoveAide Tutorial 10: Sending feedback invites via data import

    A quick video tutorial on how to send feedback invite emails to your customers via importing of customer details from Excel.

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    MoveAide Tutorial 11: Checking list of invites sent

    Learn how to check the status of the feedback invites you have sent out to your customers.

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    MoveAide Tutorial 12: Stopping feedback invite reminders

    Should you need to stop feedback reminder emails from being sent out to your customers, this video will show you how to do so.

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    MoveAide Tutorial 13: Posting a management response

    This quick video guide will show you how to post a management response to feedback received from your customers.

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    MoveAide Tutorial 14: Navigating and managing your reviews

    Learn how to navigate and manage your customer reviews in MoveAide with this video.

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    MoveAide Tutorial 15: Using the Collect and Add feature

    This video guide will show you how to add customer feedback, collected by your packing supervisors, into the MoveAide system and how to get your customers to publish the feedback they have provided.

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    MoveAide Tutorial 16: Understanding MoveAide Analytics

    Learn how to use and understand the analytics that comes with the MoveAide system with this informative video guide.

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    MoveAide Tutorial 17: Adding Dynamic Banner to Outlook Email Signature Video

    This video will show you how to add MoveAide's dynamic banner to your Outlook email signature.

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    MoveAide Tutorial 18: Sharing reviews on your company Facebook page

    A quick video tutorial on how to share reviews on your company Facebook page

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